FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

012320 1948 FIXEDAccess1 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

I was trying to upgrade VBO 365 from V3 to V4, everything looks fine except upgrading Default Backup Repository, the status shows Upgrade failed “Access is denied”, it has never happed with other customers for upgrading VBO 365 from V3 to V4.

I checked the logs from C:\ProgramData\Veeam\Backup365\Logs and found a warning and error, they show “Warning: Authorization denied. Identity: ENG\VEEAM01$ (expected: WORKGROUP\VEEAM01$)” and “Error: Access is denied”, I recall my memory, we have the Backups for VBR and VBO at the same server, the server was non-join domain, it was an issues for settings VBO Backup Proxy Servers, because “A server with Veeam Backup for Microsoft Office 365 and backup proxy servers must be deployed within the same or a trusted domain” (check the detail from https://helpcenter.veeam.com/archive/vbo365/30/guide/vbo_backup_proxy_servers.html ), so I join the server to domain after installed VBO 365 V3, this is the root cause. The server name (or join domain) cannot be change after install VBO 365, because the register account won’t change at VBO 365 configuration after you change server name and it will happen access denied error when you upgrade it.

012320 1948 FIXEDAccess2 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

Today, I am going to show you how to fix it.

  1. Login to VBO 365 server.
  2. Open Veeam Backup for Microsoft Office 365 connect to…. Console.

    012320 1948 FIXEDAccess3 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  3. On the User Account Control page, click Yes.

    012320 1948 FIXEDAccess4 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  4. Click Connect on the Veeam Backup for Microsoft Office 365 console connect page.

    012320 1948 FIXEDAccess5 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  5. On the Veeam Backup for Microsoft Office 365 home page, select BACKUP INFRASTRUCTURE.

    012320 1948 FIXEDAccess6 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  6. On the BACKUP INFRASTRUCTURE page, right-click Backup Repositories and select Add backup Repository…..

    012320 1948 FIXEDAccess7 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  7. On the Specify Details for backup repository page, enter name as Veeam – Default Backup Repository, click Next.

    012320 1948 FIXEDAccess8 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  8. On the Specify location for backup repository page, select Veeam01 (Default backup proxy) as Backup proxy, click Browse at path.

    012320 1948 FIXEDAccess9 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  9. On the Select the folder, select local disk (C:\) and click New Folder.

    012320 1948 FIXEDAccess10 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  10. Type VeeamDefaultRepository as new folder name, click OK.

    012320 1948 FIXEDAccess11 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  11. On the Specify location for backup repository page, click Next.

    012320 1948 FIXEDAccess12 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  12. On the Object storage backup repository page, click Next.

    012320 1948 FIXEDAccess13 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  13. On the Specify retention policy settings page, click Finish.

    012320 1948 FIXEDAccess14 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  14. On the Backup Repository out of date page, right-click Default Backup Repository and select Remove.

    012320 1948 FIXEDAccess15 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

  15. It will pop up warning message and shows “Do you want to remove the selected repository? Some restore points may become unavailable.”, click Yes.

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  16. You cannot remove the Default Backup Repository before create new backup repository, if the Default Backup Repository is the only repository with Veeam backup proxy, it will happen error “Cannot delete repository: Backup Proxy should have at least one repository”.

    012320 1948 FIXEDAccess17 - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

If you try to change service account from Local System to local administrator at Veeam Backup proxy for Microsoft Office 365 service, it maybe fixes this issue, but it may cause other issues for feature.

Hope you enjoy this post.

Cary Sun

Twitter: @SifuSun

ca16fbd3199de5f66b829b87082fb970?s=80&d=retro&r=g - FIXED Access is Denied Error for upgrading VBO 365 Default Backup Repository to V4 #Veeam #VBO 365 #Office 365 #Backup #Mvphour

Author: Cary Sun

Cary Sun is an Principal Consultant, He has a strong background specializing in datacenter and deployment solutions, and has spent over 20 years in the planning, design, and implementation of network technologies and Management and system integration.He hold CISCO CERTIFIED INTERNETWORK EXPERT (CCIE No.4531) from 1997.Cary is also a Microsoft Most Valuable Professional (MVP) and Cisco Champion, He is a published author with serveral titles, include blogs on Checkyourlogs.net, author for many books. Specialties: CCIE /CCNA / MCSE / MCITP / MCTS / MCSA / Solution Expert / CCA
Blog:
http://www.carysun.com http://www.checkyourlogs.net
Twitter:@SifuSun

About Cary Sun

Cary Sun is an Principal Consultant, He has a strong background specializing in datacenter and deployment solutions, and has spent over 20 years in the planning, design, and implementation of network technologies and Management and system integration.He hold CISCO CERTIFIED INTERNETWORK EXPERT (CCIE No.4531) from 1997.Cary is also a Microsoft Most Valuable Professional (MVP) and Cisco Champion, He is a published author with serveral titles, include blogs on Checkyourlogs.net, author for many books. Specialties: CCIE /CCNA / MCSE / MCITP / MCTS / MCSA / Solution Expert / CCA Blog: http://www.carysun.com http://www.checkyourlogs.net Twitter:@SifuSun

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